A Contract of Expectations (COE) is the king of agreements. It has single-handedly transformed teams and entire businesses.
Mistakes are ok. Really. Your mistakes are just as much an indicator of your success as your achievements. The key is to not make three common additional mistakes when you DO make a mistake.
This skillset is a valuable set of tools and techniques to eliminate all people problems in your team.
If you follow all the instructions in many other trainings within the Truby Management System, you will rarely have to use the tool in this tutorial. Nevertheless, there may come a time when you have a team member who just isn't cutting it. If that's the case, this is the tool.
Duration - 10:38
Leaders often encounter team members who don't follow through. Though many leaders don't have the wisdom to not only determine the reason (and there are only four) as well as to apply the appropriate fix. This tutorial fixes all of that.
Duration - 4:00
Communication and trust are the two most important ingredients on a team. This tutorial shows you how to build an accountability trail built on trust, and what to do if trust is broken.
Duration - 19:39