Conflict Resolution
Conflict Management – 4 Step System
Summary of the 4-step system to deal with conflict (from the "Conflict Management" tutorial).
Conflict Management
We all experience conflict often... or do we? This tutorial will help you determine what “conflict” really is. Then you will learn how to manage, resolve and even prevent conflict.
Duration - 30:23
Legacy Learning – Conflict Management
Legacy Learning - Conflict Management (produced in the early 2000s)
Duration - 1:35:26
A Six-Step Process to Manage and Resolve Conflict
If you patiently follow a basic, six-step system, and not try to get resolution prematurely, you can magically reap win/win results during a conflict.