tutorial
The Peak-End Rule

There is some fascinating research that maps out how and when people judge your team, plus your product or service. It amounts to the "peaks" in the experience and the "end." In this tutorial, you will learn how to leverage those times to reap abundant success.
Duration - 6:27

Business Management Duration - 5-8 minutes Retail
tutorial
Three Costs of Waste

There are underlying laws of economics surrounding waste that few people fully understand - especially employees. This tutorial lays out a clear explanation of how ANY loss, be it time, money or other resources, literally costs you three times.
Duration - 3:46

Business Management Duration - 3-5 minutes Profitability Retail
tutorial
Zero Tolerance for Deviation

A mindset of success! Creating a non-punitive calibration point that ensures success.
Duration - 3:21

Business Management Duration - 3-5 minutes Retail
tutorial
The Enormous Cost of Waste

The economic truth of how any wasted resource, be it money, time or energy, literally costs you three times the original loss.
Duration - 22:00

Business Management Duration - over 15 minutes Retail