Amp up your communication skills by mastering the art of listening. People feel valued and engaged when they’re truly heard, and remember, no one gets praised for being a “good talker.”
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Content and recording from the “Tips While You Sip – Coffee Break with Bill Truby” event on April 19, 2022
https://vimeo.com/711229764
Take-Away Tip
Learn how to use "The Power of the Question" - and to make sure you ask the right questions to avoid a power struggle.
Learn more about avoiding words that prevent you from influencing positively, plus 7 more detailed tips in the recorded video.
About Tips While You Sip – Coffee Breaks with Bill Truby
At least once a ...
Want to party with a purpose? Celebrate team achievements with a four-step process: fun, appreciation, learning, and sharing knowledge. This approach not only boosts morale but also helps the team grow and improve with each celebration.
Discover the four main reasons people don't follow through. You’ll also learn that when you identify the right cause, you can apply the correct fix and avoid perpetuating problems with the wrong solutions.
https://vimeo.com/690738159
Dave Theis, Audio/Video Systems Engineering Lead at Point One Electrical Systems
Video Transcript
I met Bill Truby very early in my career. And, I have to say, that the things that I learned during the first few years out of college when I was working with Bill, are some of the things that made me successful throughout the entire rest of my career.
He gave me critical methods that were very very practical and very very easy to apply. And were ...
Discover how a childhood lesson about tearing down a fort to outsmart bullies can teach you to remove the triggers others use against you. Learn how taking control of the situation can neutralize conflict and empower your leadership approach.
Are you starting a real business or just pursuing a hobby? Many aspiring entrepreneurs become "WANTrepreneurs" by focusing on their passion without checking market demand. Learn how to ensure your plan is viable by separating emotion from practicality, conducting market research, and crafting a strategy that turns your dream into a sustainable business.
Content and recording from the "Tips While You Sip - Coffee Break with Bill Truby" event on April 19, 2022
https://vimeo.com/701339091
Take-Away Tips
Three-Step Process to Eliminate Unruly Staff:
Own it and reboot the situation.
Create an agreement.
Follow through on the positive or negative.
Details about these steps, plus 2 important foundational truths, are included in the recording.
How can being grateful be a selfish act? Check out this research.
Discover how disliking broccoli, and other negative responses, are learned, not innate. Recognize these conditioned behaviors and take control, empowering yourself to change and choose a more positive outlook instead of being a victim of your own responses.
One of our clients, we'll call him Mark, implemented the Truby Management System (TMS) a core component of our Truby Business Success Model, and found so much more than he expected...
This is really sad. You’ll feel sorry for Mark’s situation.
Mark had a business that, by industry standards, should be making a lot more profit than he was bringing in. He had to work HARD to get the business to survive. His 40 plus employees felt entitled and were constantly bringing up problem ...
https://vimeo.com/696097944
Video Transcript
Did you know that you're defined by your bad days, not your good ones?
It's true. You can spend 99.9% of your time in stellar interactions with people, but that one day that you're demeaning, or you're mean, or you're abusive, in some way, people remember that day.
You're defined by your bad days.
How you handle conflict, how you handle differences, how you handle a crisis, how you handle when things aren't going well… those are ...
Discover how shifting your perspective to recognize that everyone is in the people business can transform your leadership approach. Learn how the Truby Management System equips leaders with tools to create happier, more engaged teams, whether at home or work.
Struggling with difficult relationships? Discover how changing your own behavior can transform those around you. Embrace the wisdom of "Man in the Mirror" and start with yourself for better connections and happier interactions.
Discover the seven key leadership skills that set true leaders apart from mere managers and how to master them. Learn how to enhance your leadership abilities to inspire and engage your team effectively.
Hiring the right person can make or break your team’s success. However, the right person comes more from how a person thinks and fits into the team over their experience and skills. Discover nine essential questions that will help you identify the perfect candidate, ensuring they align with your company’s values and needs. Elevate your hiring process and build a team that drives exceptional results.
A lesson from yard work: it’s not just about hard work but working smart. Focus on what you want, like planting grass, instead of fighting problems, like pulling weeds. This approach makes all the difference in life and business.
Think great customer service will set you apart? Think again. That’s the bare minimum. It’s your unique value that attracts customers. Stop bragging about what’s expected and start focusing on what makes you truly stand out.
Discover the power of synergy in true teamwork. Learn how to achieve more with less, boost productivity, and create a high-performing team environment.
Navigating conflict is crucial in any professional setting. This six-step process transforms emotional confrontations into opportunities for constructive resolution, with techniques that turn anger into rational discussion and collaboration. Discover how to differentiate between true conflict and unwanted reality, and apply effective strategies to manage and resolve disputes, enhancing harmony and productivity in your workplace.
Discover the secret to setting business goals from a childhood lesson. Learn where to look to make a difference in your success journey
Presentation is key, whether it’s your outfit or your video setup. Just like the right clothes, the proper lighting can dramatically impact how your video is perceived. Discover simple lighting techniques to enhance your videos, making them look more professional and engaging, whether for Zoom calls or social media. Learn how to keep your audience captivated with just a few lighting tweaks.
Making mistakes is a part of the journey to success, but avoiding three common pitfalls can make all the difference. Discover how accepting your humanity, practicing solutions, and learning from errors can turn your blunders into stepping stones toward achievement.
Leadership lessons from a shipwreck: discover your greatest priority and avoid critical mistakes. Learn from the captain's fate.
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Sarah Thompson
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