Every Response is About Them (Truby Tip about Communicating with Others)
Last Updated on July 22, 2024 by Bill Truby
Learn how every response reveals more about the other person than you might think (i.e., every response is about them). By paying attention to their reactions, you can gain insight into what truly matters to them, enhancing your understanding and communication in both personal and professional relationships.
Video Transcript
Did you know that every response, of another person, is about that person?
If they get angry at you, it’s because of something inside of them.
It may not be anything that you did. Let me tell you what I mean.
Let’s say you were going to talk to 50 people sequentially. And with each one of them you said, “I went on
vacation.” You’re going to hear different responses, right?
You’re going to hear someone that says, “Oh, was it good to get away from the kids?”
Or “Did you find a place to get some rest?”
Or “How much did it cost? Was it a costly vacation?”
Or “What was the weather like?” or… or… or… there’s all kinds of things that people will ask.
How come they ask it? It’s become of what’s going on inside of them. Their response is about them.
I was in Rite Aid once and I was buying some craft supplies. The man behind me said, “Are you a teacher?” I said “No, I’m buying some supplies to do some things with my grandkids.” I said, “Why do you ask?” He said, “Well I’m a teacher, and I buy these things for my class.” His response was about him.
Now what can we do with this? Pay attention to your responses. Pay attention to the responses of others. And when you do, you’re going to know what’s foremost in their mind. Especially if there’s someone that you associate with often.
You’ll hear a theme, and that theme will be what’s most important to them.
Every response reveals what’s going on in the other person’s mind.
Bill Truby
Founder and President of Truby Achievements