Duration - 2:00
1. As your leader, how can I better contribute to you and your success?
2. How can we better contribute to our clients/customers/patients?
Duration - 2:26
1. Which symptoms do we exhibit in our team?
2. Which of the 8 steps in the Management System is weak and therefore causing these symptoms?
Duration - 2:31
1. Are we guilty of not communicating clearly? If so, what negative results are we experiencing?
2. What can we do to ensure we communicate clearly from now on?
Duration - 2:40
1. Where are we not getting a return on our investment? (of money, time, energy, supplies, any other resource)
2. What can we do better to get a greater return on our investment? (same consideration areas as above)
Duration - 2:40
1. Is EVERYONE aware of what goal we are moving toward?
2. What prevents us from having movement toward achievement?
Duration - 3:21
1. What typically pulls us off track?
2. Specifically, how can we fix that so we can stay on course?
Duration - 3:25
1. Are there issues that affect us that lower our expectations of our work and achievements?
2. What can we do to have a better mindset, perspective, and expectation?
Duration - 3:27
1. Which of our agreements would prevent passive-aggressive behavior?
2. How shall we agree to stop any passive aggressive behavior?
Duration - 3:35
1. Are there issues that keep surfacing that would stop recurring if we used the Problem Slayer?
2. Is there something that happened recently that we can use the Problem Slayer process on?
Duration - 3:46
1. What resource, other than money, have we wasted lately?
2. What one thing would benefit us the most if we stop wasting it? And how can we achieve stopping that waste?
Duration - 4:00
1. What is the main reason most of us don’t follow through here?
2. What process can we agree on to determine the cause of lack of follow through from here on out?
Duration - 4:34
1. Which of the motivators can we better use for our team?
2. Which of the motivators can we better use for our clients/customers/patients?
Duration - 4:37
1. Who are the informal champions in our team? Let’s acknowledge them.
2. What are we championing right now?
Duration - 4:44
1. What is our current goal(s) that could benefit from this training?
2. Have we ever not reached a goal because we didn’t believe we could?
Duration - 4:59
1. Are there mindsets we have that need a shift?
2. Are we “stucked” in any aspect of our clinic’s operations or interactions?
Duration - 5:09
1. How are we doing at living up to our rules, our agreements?
2. How can we better live by the rules/agreements?
Duration - 5:14
1. For fun, let’s acknowledge who is the best in our team at each of the five traits.
2. As your leader, which of the five traits do you think I can improve on?
Duration - 5:34
1. Where could we benefit from using a task team right now?
2. Who would like to serve on this task team?
Duration - 6:27
1. What unwanted realities exist that we keep talking about and therefore wasting energy?
2. Are there “unwanted realities” that we’ve given up on that aren’t really unwanted realities?
Duration - 6:27
1. What are the “peaks” in the experience of our workflow?
2. How can we manage the experience of the peak and end of our workflow better?
Duration - 6:33
1. Is there baggage we are carrying that prevents us from working freely? (No need to acknowledge what it is – if it exists, plan for a defrag and reboot meeting.)
2. What is one small thing we’ve been carrying around that we know we need to let go of – and let’s let it go.
Duration - 6:34
1. What can we celebrate today? Let’s do a mini-version of this training right now.
2. What goal are we working on and when might we celebrate its achievement?
Duration - 7:08
1. Let’s play the “what if” game for a few moments now…. What if….?
2. What might we be stuck in a rut on that needs a little creative flexibility thinking applied to it?
Duration - 7:11
1. How can we increase the “intensity” to build a better relationship with our clients/customers/patients?
2. Are there other influencers or stakeholders associated with our clients/customers/patients? If so, how can we increase the “intensity” of building a relationship with them?
Duration - 7:30
1. Are there meetings don’t have an effective purpose and should be stopped?
2. Which of our meetings would benefit from implementing this training?
Duration - 7:32
1. Let’s focus on our team – who can we ask to give us some feedback to see if we have any blind spots?
2. Has anyone had a blind spot illuminated recently (regarding our team, it’s work, etc.) that was beneficial?
Duration - 8:26
1. Is there a way we can support each other’s need to live a balanced life?
2. Are there ways we can have a more balanced life as a team?
Duration - 8:48
1. Can anyone think of something in our work or team where we are experiencing “learned helplessness” i.e. where we are paralyzed?
2. What is something that we don’t think can change – but it needs to change – that we can tackle as a team and make a difference?
Duration - 9:20
1. What part of my/our leadership needs to be delegated?
2. What aspect of our workflow is being held on to from a supervisor that really needs to be let go of and delegated?