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TMS Step 4: Using Expectations to Lead with Influence

Expectations between you and those you relate to are there – whether they are expressed or not. And when they are NOT expressed, the only thing left to determine outcomes and actions are the assumptions of you and the other person. And, clearly…that is not clear.

This tutorial training will help you find what is expected of you in relationships where you have influence, but no authority. Further, it will guide you on how to express YOUR expectations of others.

The outcome of this training is to have clarity of expectations in any relationship, thus avoiding confusion, redundancies, hurt feelings or lack of follow through.

Duration – 3:36

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