Content and recording from the “Tips While You Sip – Coffee Break with Bill Truby” event on April 19, 2022
Take-Away Tips
Three-Step Process to Eliminate Unruly Staff:
- Own it and reboot the situation.
- Create an agreement.
- Follow through on the positive or negative.
Details about these steps, plus 2 important foundational truths, are included in the recording.

0 Comments