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TMS Step 5: The Science and Basics of Value

Whether you are reading a book, eating and ice-cream cone, or getting something from a leader or a company – if there is no value in it, you will not want it. But how is value determined? More importantly, how do you determine what value another person wants?

Another person in relationship with you, team members or the recipients of your team’s work, all have an expectation of receiving value in the engagement. Internal or external customers who “buy” your services (be you an HR department or a retail store) also expect a value.

When you can determine what a “value” is, how to discover what “value” is wanted, then how to align around that “value” and deliver it – you become exceedingly valuable!

Duration – 5:49

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