Training Library

Introduction to the Truby Business Success Model

Learn to align your resources and energy with a proven Business Success Model. This model leads to success AND avoids wasting energy or diverting focus.

Instruction Guide: Rise Above Worry and Fear (eBook)

Instruction guide that explains clearly and calmly the 8 unseen, psychological forces that are affect you during periods of change. It exposes the unusual behavior that results. And, most importantly, it gives you a solution – a 3-step tool to manage all of this. (Not normally available to free members - available now as a way for us to help during these unusual, and stressful, times).

Truby Management System Revealed

This is THE core training of Truby Achievements. Follow this Management System, and you will build a high-performing team, plus reap abundant success in your business.
Duration - 1:06:18

Personality Types and Communication

The inherent difficulties in communication and how personality differences create relationship problems. Learn what personality type you are and how to get along with others.
Duration - 52:41

Power in the Chair

When you understand the hidden power in the leadership role, it helps you maximize your leadership potential, and prevent unintended negative consequences.
Duration - 9:41

Contract of Expectations

A Contract of Expectations (COE) is the king of agreements. It has single-handedly transformed teams and entire businesses.

Who Gets to Be a Leader

You don’t have to be born a leader to be a good one. This tutorial speaks to how leaders LEARN to lead.

TMS Step 8: Improvement – Leading a Team

How to Have Continuous Improvement in a Team - Learn four ways to easily lead your team to have continuous improvement.
Duration 3:42.

TMS Step 8: Improvement – Leading a Company

How a Company Grows with an Improvement Mindset - As go the leaders, so goes the company. In this training, learn how to make continuous improvement and innovation a “safe” practice – thus encouraging and maximizing the synergy of your teams.
Duration - 5:45

TMS Step 8: Improvement – Leading with Influence

How to Influence Improvement in Those Around You - Stagnation is the first sign of decline. This training will show you how to use simple techniques to improve, grow and thus be sustainable – in relationships, teams and entire companies.
Duration - 4:14

TMS Step 7: Systems – Leading a Company

How Systems Can Increase Productivity & Profitability - This training has done wonders in creating smoother operations, not wasting resources and increasing the productivity and profitability of the company.
Duration - 4:47

TMS Step 7: Systems – Leading a Team

Creating Efficiency and Smooth Operations with Systems - Teams often get stuck in the way they do things – and often the default systems and processes are not efficient. This training will teach you the four areas where systems need to exist – plus how to create efficient ones to do the job.
Duration - 10:56

TMS Step 7: Systems – Leading with Influence

How “Systems” are a Part of Our Everyday Life - Learn how to lead those you influence to transform processes into more meaningful, smoother systems.
Duration - 3:16

TMS Step 6: Goals – Leading a Company

Creating a Visionary Strategic Plan - This training explains the basics of developing a “VSP” – Visionary Strategic Plan. The elements of this tool have been used to create a strategic plan for small companies as well as multi-million-dollar companies.
Duration - 8:19

TMS Step 6: Goals – Leading a Team

If You Don’t Have a Goal – You’re Not a Team - Every team needs something to work toward, somewhere to go, some goal to achieve. In fact, without working together toward a goal, a team is not a team. They are simply a group of people doing a job.
Duration - 7:41

TMS Step 6: Goals – Leading with Influence

How to Set Goals with Those You Influence - This training shows you how to subtly yet meaningfully set goals with people you influence – then experience the joy of achievement and celebration.
Duration - 3:28

TMS Step 5: Value – Leading a Company

Marketing your “value” creates growth - This tutorial could be considered a business development training. The concept of discovering, aligning with, and marketing a company’s “value” has made HUGE impacts on growth.
Duration - 5:51

TMS Step 5: Value – Leading a Team

Teams have purpose when aligning with a “value” - When a team understands what value they are to deliver in the context of doing their work and achieving their goals, it provides meaning and motivation.
Duration - 5:20

TMS Step 5: Value – Leading with Influence

How Understanding Your “Value” Makes You More “Valuable” - Every relationship needs to provide value to the people in it – or it’s not sustainable. Learn how to discern the desired value in the relationships you are in – relationships where you lead with influence.
Duration - 2:59

TMS Step 4: Expectations – Leading a Team

The Importance of Clear Expectations for Teamwork - Exactly like an orchestra, where each instrument has it’s own sheet music to play, this one-page tool will create clarity for EACH person, or role, on the team – which results in beautiful harmony as you achieve your outcomes.
Duration - 5:53

TMS Step 4: Expectations – Leading with Influence

How to Clarify Expectations with Those You Influence - Using the “power of the question,” you will learn how to implement a process that avoids confusion, frustration and lack of alignment when it comes to understanding the expectations from each person in the relationship.
Duration - 3:36

TMS Step 3: Structure – Leading a Company

Organizing for Smooth, Efficient Operations - In this training, you will learn how an Org Chart at a company level can help improve outcomes, as well as efficient operations and interactions between departments.
Duration - 5:57

TMS Step 3: Structure – Leading a Team

How Structure Creates Ownership and Sets Boundaries - In this training, you learn how to use an Org Chart as a tool to create clarity of ownership and responsibilities. You will also learn how to use specific dynamics in an Org Chart to improve initiative, motivation and set boundaries – to not take what’s not yours, and not give away what is.
Duration - 11:17

TMS Step 3: Structure – Leading with Influence

How Structure Fits into Relationships with People you Influence - Clarity of roles and responsibilities is important in any relationship, yet it is often not clearly defined with those we interact with. This training shows you how to gently clarify roles in your relationship, and thereby reduce or eliminate conflict.
Duration - 5:25

TMS Step 2: Agreements – Leading a Team

How Agreements Create a High-Performing Team - Your team will never be the same again when you engage your team in 10 agreements, including the “King of Agreements.” Learn a specific tool and methodology to quickly implement them and get immediate results.
Duration - 10:30

TMS Step 2: Agreements – Leading a Company

How to Use Agreements in Your Company Culture - This training shows you how to make certain “agreements” be a condition of being a part of the company…agreement that people welcome, are proud of, and want to perpetuate. This kind of culture is attractive to new hires, and gives a sense of pride to those within the ranks.
Duration - 7:41

TMS Step 2: Agreements – Leading with Influence

How to Use Agreements with Those You Influence - The process and tool of engaging “Agreements” takes virtually no time at all, yet dramatically improves outcomes and relationships. Learn how to use the “power of the question” to make it happen with those you influence.
Duration - 5:15

TMS Step 1: Bonding – Leading a Company

How to Use the Concepts of Bonding to Lead a Company - Turnover is reduced, good talent is attracted, and there is a greater sense of “ownership” and initiative created when a company has practices that create a sense of bondedness with the company and its mission. This training shows you simple things to do to create that.
Duration - 4:33

TMS Step 1: Bonding – Leading a Team

How to Use the Concepts of Bonding to Build a Team - All high-performing teams have an initial process that is used to create a sense of belonging, and bondedness to others in the team. This training shows you a specific exercise to conduct to achieve that.
Duration - 7:48

TMS Step 1: Bonding – Leading with Influence

How to Lead People You Influence Without Having Authority - Simple things you can do to create a sense of bonding with people you influence – but, with whom, you don’t have authority. The interaction and information you gather during this step will also be helpful in other steps.
Duration - 4:49

The Basics: Business Success Model, TMS, and Communication

This skillset is not only the place to start, it is the foundation upon which all of our other trainings rest. Understanding the concepts in these tutorials provides the “ground school” from with you will learn to fly into the vistas of success.

TMS Implementation Overview

The Truby Management System consists of 8 steps, each having a power to influence, together they make for a powerful system to manage business, teams or relationships.

TMS Step 1: Bonding

Built on our psychological need to belong, “Bonding” is a scientifically proven foundation for any relationship – be it with one person, a team, or a company.

Conflict Management – 4 Step System

Summary of the 4-step system to deal with conflict (from the "Conflict Management" tutorial).

Conflict Management

We all experience conflict often... or do we? This tutorial will help you determine what “conflict” really is. Then you will learn how to manage, resolve and even prevent conflict.
Duration - 30:23

Legacy Learning – How to Remember a Name

People LOVE it when you remember their name. And HATE it when they can’t remember a name. Truby Training to the rescue! This tutorial training teaches you a simple system to easily remember names.
Duration - 14:03

TMS Step 2: Agreements

Using our process on developing agreements has quickly, positively, and dramatically improved relationships and teams. This tool is simple – yet, life-changing.

TMS Step 3: Structure

Everywhere you look, from our eco-system to a pack of dogs, to a neighborhood…there is always a structure. Learn how to create an effective structure that makes for better interactions and outcomes.

TMS Step 6: Goals – the Basics

Learn where the desire and necessity came from that causes humans to set goals. Understand how that drive works in your individual, team, and company life.
Duration - 2:54

TMS Step 7: Systems – the Basics

You are surrounded by systems that you practice every day…but are often not conscious of them. This training teaches you how these systems are a part of your life, and how to make them work FOR you.
Duration - 6:23

TMS Step 5: Value – the Basics

“Value” is the subconscious motivator that causes people to want your product or service – as a company or a team. Learn where this comes from in this basic tutorial.
Duration - 5:49

TMS Step 3: Structure – the Basics

Learn how “structure” is a part of every aspect of life – and how it applies to business, teams and success.
Duration - 3:08

TMS Step 8: Improvement – the Basics

Learn about the science, necessity, even the fulfilling aspect of continuous improvement practices and mindset.
Duration - 7:15

TMS Step 4: Expectations – the Basics

Learn the science and necessity of creating, or at least clarifying, expectations with you and others.
Duration - 3:29

TMS Step 2: Agreements – the Basics

Want to know what makes relationships work? It’s agreements. This tutorial training shows you why that is, and how to achieve it.
Duration - 7:23

TMS Step 1: Bonding – the Basics

Learn about the science of bonding – where it comes from, how to create bonding, plus what to avoid so you won’t destroy the ability to bond.
Duration - 4:50

TMS Introduction

What to expect in your leadership effectiveness and skills as you implement the Truby Management System in your personal and professional life.
Duration - 5:13

TMS Step 4: Expectations

Lack of clarity in anything has a huge negative ripple effect – in efficiency, process, outcome…even relationships. This training helps you prevent problems with a simple tool.

TMS Step 5: Value

Everyone consciously or subconsciously wants to obtain “value” from any transaction – even that if engagement with a leader. Learn how to understand what “value” is and how to deliver it.

TMS Step 6: Goals

Human beings are designed to achieve. We want something to work toward and accomplish. This training shows you where that comes from and how to maximize its dynamics toward achievement.

TMS Step 7: Systems

Learn how to transform your processes into more meaningful, smoother systems.

TMS Step 8: Improvement

Stagnation is the first sign of decline. This training will show you how to use simple techniques to improve, grow and thus be sustainable – in relationships, teams, and entire companies.

Professional Development

Sometimes we aren’t fixing problems, we just want some professional development. If you, or one of your team members, are on this path, use this skillset. It contains handpicked video trainings designed to develop and improve someone who wants to grow.

Leadership Attributes

Learn every skill and attribute necessary to be a successful, confident, and effective leader.

Leadership Guide: 10 BIG Mistakes Leaders Make

Don't sabotage your own leadership - Learn the top 10 BIG mistakes leaders make and why each of them is important to correct. The list is developed from 40 years of working with companies of all sizes and coaching hundreds of individual leaders. And, the “best thing” about these mistakes? It’s often easy to fix them once you acknowledge and accept that you are making them.

TMS Revealed Summary Workbook

Download a summary workbook for use with the TMS Revealed Tutorial (aka Masterclass).

Summary of the 5 Key Principles in the Power of the Chair

Want a quick reminder of the 5 Key Principles from the Power in the Chair tutorial? Download this 8.5×11″ infographic.

Summary of the Truby Management System 8 Steps

Want a quick reminder of the 8-steps of the TMS? Download this 8.5x11" infographic.

10 Tips for How to Lead in a Crisis

Are you an overwhelmed leader trying to take care of your team? We have been helping hundreds of leaders just like you. In our one-on-one meetings, we have distilled the essence of our suggestions into ten tips.

For Quick Self-Care – Use a P.O.W.E.R. Moment

Here is a 3-minute tool that will help you survive these troubled times. It’s called the P.O.W.E.R. Moment, developed by Joann Truby. It is a quick way to force yourself to take a break and get healthy. Set your alarm to use this tool every hour.

Not in the People Business? You’re Still in the Business of People

Even though you may not be in a people business, you certainly are in the business of people. At the core of EVERY organization, from fortune 500 companies to neighborhood…

Sanity-Saving Tips for Working from Home

Are you stuck, working from home, leading a remote team? These tips can help you be a more productive, healthy AND sane person while working from home.

What Is Your Value?

Even though you may not be in a people business, you certainly are in the business of people. At the core of EVERY organization, from fortune 500 companies to neighborhood families – is people. People who need to communicate, get along, and achieve something.

Symptoms That Indicate a Lack of Teamwork

This document gives you a list of symptoms to watch for in your team. Any ONE of them indicates a lack of (or at least a weakness in) your High-Performing Team Dynamics. 

Delegation Flow Chart

This delegation flow chart shows you what is necessary to ensure successful delegation. Using this tool will guarantee flawless delegation and lead to 100% follow through.

Team Development

Team members who work together well…work together well. But that doesn’t just happen. There is specific training to achieve specific dynamics that eliminates people problems and builds a high-performing, accountable team.

Make Better Decisions – Why Managers Violate Natural Laws

Over the years we have found that the dynamics of violating natural laws are exactly the dynamics of most leaders and managers when it comes to the laws of business and management.

Setting Goals – Where to Look Makes a Difference

When you set a goal, it’s important to calibrate by the goal, not the step you are in. Where you look makes a difference.

Find a Business Coach – Three Elements of a Good Coaching Experience

The best athletes in the world get coached – why? To get better. The “Top” is a moving target. You don’t get coached primarily for training or just to fix a problem. You get coaching and you keep getting coaching to provide the constant renewal needed to be the best and stay the best.

Teamwork Synergy – Get More Done with Less

Teamwork truly allows you to do more with less. With true teamwork you need less people and fewer resources to achieve phenomenal outcomes. We’ve proved it over and over in team training exercises. This phenomenon is called “Synergy” – but what is synergy?

Shipwreck – A Lesson in Leadership

How can a story about a shipwreck lead to a lesson in leadership? Find out...

Productivity and Profitability Gains through Efficiency Systems

Teams of people who practice well-defined efficiency systems, greatly excel in achieving maximum productivity and profitability.

Marketing for a NonProfit Organization

Just like a for-profit, a nonprofit organization must think about its objective, customers, benefits it offers, market strategy and competition.

How to Handle Layoffs – Managing Those Left Behind

There are many issues that need to be addressed in the process of layoffs; from HR, to financial impact to job restructuring. But one issue that is not often handled well is managing those left behind.

How to Start a Relationship Safely

This Relationship Guide is a way to protect and build a relationship more safely.

Effective Hiring – Nine Questions to Hire the Right Person for the Job

“Perfect person,” you think. This candidate looks and sounds like just the person you want in that vacant job position. But, how can you be sure?

A Six-Step Process to Manage and Resolve Conflict

If you patiently follow a basic, six-step system, and not try to get resolution prematurely, you can magically reap win/win results during a conflict.

Better Understanding and Relating to Temperament Types Guide

A detailed summary of the four temperament types and a guide to predicting how each temperament type acts, what motivates them, how to sell them on an idea or a product, and how to anticipate their questions.

History of Personality Types Terminology

A brief summary of the history of personality type terminology, why Truby Achievements uses four temperament types, and where these temperament types originate.

How to Manage Low Performers

What to do when a few low performers affect the entire team.

“Re-Mind” List – Remember, Refresh, and Recharge

The Truby Management System is designed to give quick and sustainable results. However, no one learns everything on the first go around. This list refreshes AND continues the training.

Meeting Tutorials – Brief Tutorials for Huddles or Staff Meetings

Thirty, 10-minute or under tutorials that can be used at a huddle or staff meeting.

Note: These tutorials, all under 10 minutes, are listed in shortest (2:00 minutes) to longest (9:21 minutes).

Business Development

Growth sustains success. Growth in the quality and ability to conduct your business. And growth in the business, itself. This skillset teaches you what is necessary to grow and develop.

Personal Mastery

Often called "emotional intelligence", our Personal Mastery Skillset will help you become confident and free, work with purpose, and give you the ability to interact well with others.

Eliminate Difficulties

This skillset is a valuable set of tools and techniques to eliminate all people problems in your team.

New Hires / New Team Members

Bringing new team members onto an existing team is inevitable. But HOW that process is done can either strengthen the team, or erode its success and dynamics. The tutorials in this skillset are designed to quickly bring the new hire into alignment with the beliefs and behaviors of your team.

Manage Efficiency

Leadership skills are not enough. There is a need to lead people AND manage process. The tools in this skillset, used alongside the Leadership Skillset, ensure efficiency, and thereby, abundant success.

Leadership Mindset

Leadership is THE power that determines the success (or lack thereof) of a company. But a leader acts from how he or she thinks. This training is about the importance of a leadership mindset.

Stress Management

Stress that is not managed can lead to burnout, a more serious condition. In any case, stress can prevent you from being an effective leader. Why? Because it limits your energy, narrows your perspective, and affects your interactions with others. This tutorial will help you.
Duration - 14:09

Learned Helplessness

Research findings about a concept called "Learned Helplessness" teach us about some dynamics that can paralyze our team. If any aspect of learned helplessness exists, it prevents the team from being successful, growing, or even dealing with problems. Learn how to fix this here.
Duration - 8:48

Peak-End Rule

There is some fascinating research that maps out how and when people judge your team, plus your product or service. It amounts to the "peaks" in the experience and the "end." In this tutorial, you will learn how to leverage those times to reap abundant success.
Duration - 6:27

Discovering Your Purpose

People are happier if they are consciously living their purpose. But few people know what their purpose is...or even how to find it. This tutorial shows you how. And when you use the training to find and live your purpose, you will experience a greater meaning, and more fulfillment in life.
Duration - 10:33

Creative Flexibility

There are five important leadership characteristics, one of which is creative flexibility. This tutorial teaches you how your brain functions when it comes to creativity, and how to practice exercises to increase your ability to be flexible and creative. Today's world demands this trait.
Duration - 7:08

Never Fire Anyone Again

If you follow all the instructions in many other trainings within the Truby Management System, you will rarely have to use the tool in this tutorial. Nevertheless, there may come a time when you have a team member who just isn't cutting it. If that's the case, this is the tool.
Duration - 10:38

Onboarding

You've hired a new team member. Now what? There is a necessary process to orient, train and assimilate the new person into the team. This tutorial will help you know how to do that. The tool here strengthens the team and prevents the new hire from leaving.
Duration - 6:57

Hiring Right

You can weaken a team by hiring a "warm body." Further, you can weaken the team by hiring someone with the right skill sets but don't fit into the team. This tutorial helps you find the right person who will be a good fit for the team and your company.
Duration - 8:29

Breaking Habits

We all have habits. Some good. Some bad. A leader with a bad habit is problematic, because that negative behavior and/or consequence from the bad habit, affects the entire team - probably the entire company. This tutorial teaches you how to break habits - for good!
Duration - 9:21

You Can’t Fail

If you use the tool and perspective in this tutorial, you simply cannot fail at achieving your goal. You learn how to practice this simple process, and you will learn how you don't have to beat yourself up if/when you get off track.
Duration - 4:44

Mind Shifts

Need something to change? Want to change it quickly? Want the change to last? Using a "Mind Shift" is the quickest way to evoke change. Not only is it nearly instantaneous, but it is also predictably sustainable. Learn where you can use a mind shift to create change, and how to do it.
Duration - 4:59

Systems Thinking

A necessary leadership characteristic is "systems thinking." This tutorial tells you more about that skill. Both from a mindset perspective as well as a pragmatic, usage perspective. You'll learn about interconnected systems, and systems of flow, and why both are important.
Duration - 7:05

Celebration

It's important to celebrate achievements. In fact, high-performing teams celebrate ALL achievements. But it's not just about having a party. We have designed a 4-part celebration process that is not only fun for the team to look forward to, it actually improves them.
Duration - 6:34

How to Have a Healthy Self-Esteem

This tutorial is freeing. It shows you where you received your initial self-esteem, and shows you how to have a healthy self-esteem, quickly. This teaching has been a foundation of leadership and personal development for decades. It is unique to Bill Truby. And it works!
Duration - 26:24

Championing

Successful leaders use what is called "championing" to embed beliefs and behaviors in the team or company. It's a simple tool, but used consciously and consistently creates great results. Further, involving others to "champion" something leverages the results even more.
Duration - 4:37

Marketing Model

Growing your business isn't about just trying to sell more. It's about maximizing your "value" - and ensuring that value is unique, wanted, hard for others to compete with. Then, it's about creating a compelling set of messages and methods to get the word out. Good news...this method works!
Duration - 11:47

Formula for Building Relationships

We build relationships in all aspects of life - personal and professional. The formula in this tutorial reveals two important dynamics that help you build a relationship. Further, the formula can help you assess the relationships you already have.
Duration - 7:11

Meeting Management

Ineffective meetings seem to be a big time waster in America. Often leaders don't know how to hold a meaningful, effective meeting. There are two pieces of evidence: 1) Too many meetings on the calendar, and 2) People don't desire meetings. Fix these problems with this training.
Duration - 7:30

Live a Balanced Life

For many leaders, life is out of balance. And often they can't figure out why, except the "obvious" - that their work life is taking up too much of their time. But there's more to it. This tutorial shows you the seven areas of life where you need fulfillment in order to feel balanced.
Duration - 8:26

Passive Aggressive Behavior

Passive aggressive behavior is prevalent...in MANY relationships. How do you deal with it? The first step is to understand it, and become aware of it. Passive aggressive behavior is often so subtle, we get sucked in without even know it. Understand these dynamics here.
Duration - 3:27

Building a Task Team – for Senior Managers

Designed with more in-depth teaching for senior managers, this tutorial shows you how a task team is an amazing tool to help analyze a problem, define and design a solution, or conduct a project process.
Duration - 8:35

Building a Task Team – for Junior Managers

A task team is an amazing tool to help analyze a problem, define and design a solution, or conduct a project process. This simple teaching has created involvement and a greater sense of "ownership" in team members who help the leader deal with issues in the team or company.
Duration - 5:34

The Problem Slayer

Tired of the same negative problem happening over and over again? Then it's time to slay that dragon. This tutorial has solved the problem of recurring problems, negative issues that keep popping up, and repeated mistakes. Simply use "The Problem Slayer."
Duration - 3:35

Unwanted Realities

There are things in life that are irritating, frustrating and can be downright angering. Even in our business and team, we can have recurring dynamics that don't change. How do we deal with those? This tutorial will help you assess the likeliness of change, and what to do if change can't occur.
Duration - 6:27

The Psychology of Play

Fun at work? It's been shown that people who have a sense of "fun" at work have better morale, greater retention rates, and are even more productive. This tutorial reveals how to do that. How you do it might surprise you.
Duration - 5:09

ROI Thinking

ROI - Return on Investment. Did you know you were born with this mindset? You want a "return on investment" for anything and everything - from a meal, to a book, to a party. We need to have that same mindset at work!
Duration - 2:40

Five Things Leaders Manage

There are five things a leader SHOULD manage - yet three take a front row seat, while the other two get shoved to the back. Yet the two categories of management we're talking about have a dramatic effect on everything. Learn what the five are; and how to not neglect any.
Duration - 2:05

Four Reasons for Lack of Follow-Through

Leaders often encounter team members who don't follow through. Though many leaders don't have the wisdom to not only determine the reason (and there are only four) as well as to apply the appropriate fix. This tutorial fixes all of that.
Duration - 4:00

Trust and Accountability

Communication and trust are the two most important ingredients on a team. This tutorial shows you how to build an accountability trail built on trust, and what to do if trust is broken.
Duration - 19:39

Symptoms of Lack of Teamwork

There are symptoms that you can observe in your team that indicate a lack of teamwork. Though there is a multitude of them, even one is sufficient to reveal the fact that you don't have a high-performing team. This tutorial will show you what those symptoms are, and what to do if you observe one.
Duration - 2:26

What is a Team?

Because how you think, determines what you do, a team of people need to share the same mindset. This is important for alignment AND behavior. This tutorial reveals mental models held by many of today's teams that can damage teams and limit their success.
Duration - 11:34

Five Leadership Traits

A two-year study conducted by Bill Truby revealed five key components every successful leader has. This tutorial will enable you to assess yourself to determine your basic leadership abilities. If you lack one, or more, of the five traits, you will be limited in your leadership effectiveness.
Duration - 5:14

Get What You Expect

You cannot have what you cannot envision. Your mindset, your expectations, what you are focused on - will materialize, as you intend. Leaders aren't lucky. They look for, plan for and create success. And it starts in your mind. This tutorial exposes the importance of a mindset that expects success - because it's a consistent fact, "You get what you expect."
Duration - 3:25

Communicate Clearly

Ever wonder what went wrong when someone didn't hear what you said? We often blame the other person. But the responsibility for clarity in communication falls to the communicator. This simple tool ensures that you give a clear message - every time.
Duration - 2:31

How to Motivate People

There are plenty of studies that prove, you CAN motivate people. But the obvious, such as a raise in pay, isn't sustainable. This tutorial gives you specific ways to motivate your team members, methods that are welcomed, non-manipulative, and sustainable.
Duration - 4:34

Finding Blind Spots

Everyone has blind spots - behavior they are unaware of. The problem with blind spots is, there are too many times this behavior, unknown to us, affects others negatively. Learn how to find your blind spots in this tutorial.
Duration - 7:32

Three Costs of Waste

There are underlying laws of economics surrounding waste that few people fully understand - especially employees. This tutorial lays out a clear explanation of how ANY loss, be it time, money or other resources, literally costs you three times.
Duration - 3:46

How to Defrag and Reboot

Sometimes you have to put a stop to on-going negative behavior or practices. How do you do that meaningfully with sustainable results? You use the tool of a Defrag and Reboot meeting, explained clearly in this tutorial.
Duration - 6:33

Leadership vs. Management

A team or company needs both leadership AND management. The skillsets are different. Which are you? Discover the necessity of both leadership and management in this tutorial and the essence of how you can implement both skillsets.
Duration - 2:31

Value Through Contribution

People treat what they value with respect. This tutorial shows how a leader can be valuable, which will, in turn, cause the team members to respect you more.
Duration - 2:00

Dangers of Discounting

Learn about the dangers and disasters of unnecessary discounting. Though these consequences are unintended, what's worse, they are little known. Awareness can have a dramatic effect on the sales process... AND your bottom line.
Duration - 11:15

Temperament Types Summary

Learn more about the 4 temperament types including their strengths, weaknesses, and general characteristics.

Stress/Burnout Kit

How to manage the powerful force of stress.

Leaders Lead Toward Achievement

Every high-performing team knows who their leader is, and where that leader is taking them. Lack of clarity in direction suggests a lack of leadership.
Duration - 2:40

Zero Tolerance for Deviation

A mindset of success! Creating a non-punitive calibration point that ensures success.
Duration - 3:21

Delegation System

A tool that addresses every eventuality in a delegation process to ensure 100% success. You can have successful delegation EVERY time!
Duration - 9:20

Dealing with Low Performers

How to deal with low performers, and eliminate low performance in your team in as little as one month - possibly less!
Duration - 12:35

The Enormous Cost of Waste

The economic truth of how any wasted resource, be it money, time or energy, literally costs you three times the original loss.
Duration - 22:00