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Skillset Content

1
Inherent Difficulties in Communication

Section 1 of the Communication and Personality Types Tutorial (0:00 – 12:07) Duration: 12:07

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2
Introduction to Personality Types

Section 2 of the Communication and Personality Types Tutorial (12:08 – 16:28) Duration: 4:20

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3
Sanguine Personality Type

Section 3 of the Communication and Personality Types Tutorial (16:29 – 19:31) Duration: 3:02

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4
Choleric Personality Type

Section 4 of the Communication and Personality Types Tutorial (19:32 – 26:01) Duration: 6:29

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5
Melancholy Personality Type

Section 5 of the Communication and Personality Types Tutorial (26:02 – 33:13) Duration: 7:11

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6
Phlegmatic Personality Type

Section 6 of the Communication and Personality Types Tutorial (33:14 – 41:28) Duration: 8:14

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7
ATM – The Solution to Effective Communication

Section 7 of the Communication and Personality Types Tutorial (41:29 - 52:41) Duration: 11:12

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8
Truby Management System (TMS) Introduction and Mind Shift Learning

Section 1 of the TMS Revealed Tutorial (0:00 – 4:46) Duration: 4:46

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9
Default Mindset vs. Leadership Mindset

Section 2 of the TMS Revealed Tutorial (4:47 – 22:40) Duration: 17:53

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10
The Truby Management’s Eight Steps

Section 3 of the TMS Revealed Tutorial (22:41 – 52:36) Duration: 29:55

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11
Ancient Wisdom in the TMS

Section 4 of the TMS Revealed Tutorial (52:37 – 58:36) Duration: 5:59

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12
The Power in the Leadership Role

Section 5 of the TMS Revealed Tutorial (58:37 – 1:06:18) Duration 7:41

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13
TMS Step 1: Team Profile and Bonding

It's been proven scientifically, that every high-performing team needs to have the foundation of a "Team Bond." This tutorial will show you how to create team bonding, plus how to maximize a team’s strengths while managing its weaknesses. Duration - 8:53

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14
TMS Step 2: Team Agreements

All relationships, all high-performing teams, all groups of people have agreements. They couldn't function otherwise. These ten agreements address ANY eventuality that could come up in a team’s interaction – including attitude, accountability, and performance. Duration - 14:32

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15
TMS Step 3: The Team’s Organizational Structure

The importance of clarity and precision in a team’s structure - the org chart. This tool creates a sense of “ownership,” responsibility and clear accountability trails. Duration - 6:46

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16
TMS Step 4: Role/Responsibility Expectations

This tutorial teaches you how to clarify outcomes and expectations for every member on your team by using “Role/Responsibility Sheets." It's an important component of an accountability system. Duration - 5:58

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17
TMS Step 5: Delivering the Team’s “Value”

Discovering the magic of aligning around a “value” your customer wants. When you understand your "value deliverable" it grows your business and gives purpose to your team. Duration - 5:41

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18
TMS Step 6: Setting Goals

Without a goal, the leader isn’t leading, and the team isn’t a team – it’s just a group of individuals doing their job. Duration - 3:56

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19
TMS Step 7: Efficiency Systems

Efficiency Systems save time, energy and money, while decreasing stress, increasing morale, and creating smooth operations. This tutorial shows you the categories of your business where you need systems, and how to create them. Duration - 8:02

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20
TMS Step 8: Continuous Improvement

Why continuous improvement is not only helpful, it is necessary. It leverages success and makes your business sustainable. You'll also learn how to have meaningful celebrations that create a continually improving team. Duration - 7:45

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21
How to Defrag and Reboot

Sometimes you have to put a stop to on-going negative behavior or practices. How do you do that meaningfully with sustainable results? You use the tool of a Defrag and Reboot meeting, explained clearly in this tutorial. Duration - 6:33

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22
What is a Team?

Because how you think, determines what you do, a team of people need to share the same mindset. This is important for alignment AND behavior. This tutorial reveals mental models held by many of today's teams that can damage teams and limit their success. Duration - 11:34

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23
The Power in the Chair

When you understand the hidden power in the leadership role, it helps you maximize your leadership potential, and prevent unintended negative consequences. Duration - 9:41

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24
Celebration

It's important to celebrate achievements. In fact, high-performing teams celebrate ALL achievements. But it's not just about having a party. We have designed a 4-part celebration process that is not only fun for the team to look forward to, it actually improves them. Duration - 6:34

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25
Hiring Right

You can weaken a team by hiring a "warm body." Further, you can weaken the team by hiring someone with the right skill sets but don't fit into the team. This tutorial helps you find the right person who will be a good fit for the team and your company. Duration - 8:29

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26
Onboarding

You've hired a new team member. Now what? There is a necessary process to orient, train and assimilate the new person into the team. This tutorial will help you know how to do that. The tool here strengthens the team and prevents the new hire from leaving. Duration - 6:57

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27
Symptoms of Lack of Teamwork

There are symptoms that you can observe in your team that indicate a lack of teamwork. Though there is a multitude of them, even one is sufficient to reveal the fact that you don't have a high-performing team. This tutorial will show you what those symptoms are, and what to do if you observe one. Duration - 2:26

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28
Communicate Clearly

Ever wonder what went wrong when someone didn't hear what you said? We often blame the other person. But the responsibility for clarity in communication falls to the communicator. This simple tool ensures that you give a clear message - every time. Duration - 2:31

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29
Delegation System

A tool that addresses every eventuality in a delegation process to ensure 100% success. You can have successful delegation EVERY time! Duration - 9:20

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30
Trust and Accountability

Communication and trust are the two most important ingredients on a team. This tutorial shows you how to build an accountability trail built on trust, and what to do if trust is broken. Duration - 19:39

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31
Never Fire Anyone Again

If you follow all the instructions in many other trainings within the Truby Management System, you will rarely have to use the tool in this tutorial. Nevertheless, there may come a time when you have a team member who just isn't cutting it. If that's the case, this is the tool. Duration - 10:38

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32
Passive Aggressive Behavior

Passive aggressive behavior is prevalent...in MANY relationships. How do you deal with it? The first step is to understand it, and become aware of it. Passive aggressive behavior is often so subtle, we get sucked in without even know it. Understand these dynamics here. Duration - 3:27

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33
The Problem Slayer

Tired of the same negative problem happening over and over again? Then it's time to slay that dragon. This tutorial has solved the problem of recurring problems, negative issues that keep popping up, and repeated mistakes. Simply use "The Problem Slayer." Duration - 3:35

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34
ROI Thinking

ROI - Return on Investment. Did you know you were born with this mindset? You want a "return on investment" for anything and everything - from a meal, to a book, to a party. We need to have that same mindset at work! Duration - 2:40

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35
Three Costs of Waste

There are underlying laws of economics surrounding waste that few people fully understand - especially employees. This tutorial lays out a clear explanation of how ANY loss, be it time, money or other resources, literally costs you three times. Duration - 3:46

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36
Mind Shifts

There are underlying laws of economics surrounding waste that few people fully understand - especially employees. This tutorial lays out a clear explanation of how ANY loss, be it time, money or other resources, literally costs you three times. Duration - 3:46

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37
You Can’t Fail

If you use the tool and perspective in this tutorial, you simply cannot fail at achieving your goal. You learn how to practice this simple process, and you will learn how you don't have to beat yourself up if/when you get off track. Duration - 4:44

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38
Unwanted Realities

There are things in life that are irritating, frustrating and can be downright angering. Even in our business and team, we can have recurring dynamics that don't change. How do we deal with those? This tutorial will help you assess the likeliness of change, and what to do if change can't occur. Duration - 6:27

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39
Breaking Habits

We all have habits. Some good. Some bad. A leader with a bad habit is problematic, because that negative behavior and/or consequence from the bad habit, affects the entire team - probably the entire company. This tutorial teaches you how to break habits - for good! Duration - 9:21

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40
Get What You Expect

You cannot have what you cannot envision. Your mindset, your expectations, what you are focused on - will materialize, as you intend. Leaders aren't lucky. They look for, plan for and create success. And it starts in your mind. This tutorial exposes the importance of a mindset that expects success - because it's a consistent fact, "You get what you expect." Duration - 3:25

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41
Four Reasons for Lack of Follow Through

Leaders often encounter team members who don't follow through. Though many leaders don't have the wisdom to not only determine the reason (and there are only four) as well as to apply the appropriate fix. This tutorial fixes all of that. Duration - 4:00

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42
Live a Balanced Life

For many leaders, life is out of balance. And often they can't figure out why, except the "obvious" - that their work life is taking up too much of their time. But there's more to it. This tutorial shows you the seven areas of life where you need fulfillment in order to feel balanced. Duration - 8:26

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43
Systems Thinking

A necessary leadership characteristic is "systems thinking." This tutorial tells you more about that skill. Both from a mindset perspective as well as a pragmatic, usage perspective. You'll learn about interconnected systems, and systems of flow, and why both are important. Duration - 7:05

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44
Meeting Management

Ineffective meetings seem to be a big time waster in America. Often leaders don't know how to hold a meaningful, effective meeting. There are two pieces of evidence: 1) Too many meetings on the calendar, and 2) People don't desire meetings. Fix these problems with this training. Duration - 7:30

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45
Building a Task Team

A task team is an amazing tool to help analyze a problem, define and design a solution, or conduct a project process. This simple teaching has created involvement and a greater sense of "ownership" in team members who help the leader deal with issues in the team or company. Duration - 5:34

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46
Championing

Successful leaders use what is called "championing" to embed beliefs and behaviors in the team or company. It's a simple tool, but used consciously and consistently creates great results. Further, involving others to "champion" something leverages the results even more. Duration - 4:37

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47
Creative Flexibility

There are five important leadership characteristics, one of which is creative flexibility. This tutorial teaches you how your brain functions when it comes to creativity, and how to practice exercises to increase your ability to be flexible and creative. Today's world demands this trait. Duration - 7:08

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48
Leaders Lead Toward Achievement

Every high-performing team knows who their leader is, and where that leader is taking them. Lack of clarity in direction suggests a lack of leadership. Duration - 2:40

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49
Zero Tolerance for Deviation

A mindset of success! Creating a non-punitive calibration point that ensures success. Duration - 3:21

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50
Learned Helplessness

Research findings about a concept called "Learned Helplessness" teach us about some dynamics that can paralyze our team. If any aspect of learned helplessness exists, it prevents the team from being successful, growing, or even dealing with problems. Learn how to fix this here. Duration - 8:48

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51
Stress Management

Stress that is not managed can lead to burnout, a more serious condition. In any case, stress can prevent you from being an effective leader. Why? Because it limits your energy, narrows your perspective, and affects your interactions with others. This tutorial will help you. Duration - 14:09

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52
Formula for Building Relationships

We build relationships in all aspects of life - personal and professional. The formula in this tutorial reveals two important dynamics that help you build a relationship. Further, the formula can help you assess the relationships you already have. Duration - 7:11

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53
Value Through Contribution

People treat what they value with respect. This tutorial shows how a leader can be valuable, which will, in turn, cause the team members to respect you more. Duration - 2:00

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54
Dangers of Discounting

Learn about the dangers and disasters of unnecessary discounting. Though these consequences are unintended, what's worse, they are little known. Awareness can have a dramatic effect on the sales process... AND your bottom line. Duration - 11:15

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55
The Peak-End Rule

There is some fascinating research that maps out how and when people judge your team, plus your product or service. It amounts to the "peaks" in the experience and the "end." In this tutorial, you will learn how to leverage those times to reap abundant success. Duration - 6:27

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56
The Psychology of Play

Fun at work? It's been shown that people who have a sense of "fun" at work have better morale, greater retention rates, and are even more productive. This tutorial reveals how to do that. How you do it might surprise you. Duration - 5:09

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